Search Failing In Outlook 2017 Password Prompts And

After this date, you may still be able to connect but you could run into connectivity and sync issues.

Search Failing In Outlook 2017 Password Prompts And

Tip Top 20 Books Add-ins More Quick Tip Index Random QA About Account Setup fails for Outlook.com accounts When I try to add my Outlook.com account to Outlook via the Auto Account Setup wizard, I get several additional password prompts and finally the following error: An encrypted connection to your mail server is not available.

That process eventually also fails and Im asked to verify my email address (which is correct) or set it up manually.

How do I do that and cant Outlook really configure itself with Outlook.com Although the Account Setup for Outlook.com accounts has been made quite easy and reliable, there are still a couple of conditions under which it could fail.

Below youll find an overview of reasons and fixes to still successfully configure your Outlook.com account in Outlook.

Use Auto Account Setup To set up an Outlook.com account in Outlook, you must use the Auto Account Setup and not use any of the manual configuration options like Exchange ActiveSync to connect.

All you have to do is fill out your name, email address and password.

Use Auto Account Setup to configure your Outlook.com mailbox in Outlook.

When using Outlook for Office 365, Outlook 2019 or Outlook 2016 youll get an even simpler dialog and all you need to fill out is your email address; Dont make it any harder for yourself than needed; Stay away from the Advanced options when you want to add an Outlook.com account.

Use an App Password If you have Two-Step Verification enabled for your account and are using Outlook 2013 or previous or an msi-version of Outlook 2016, youll need to supply a special App Password instead of your regular password.

You can create such a password by going to the Security section of the Microsoft Account Management page, click the more security options link at the bottom and then finally click on the Create a new app password link.

Use an App Password in Outlook when you have Two-Step Verification enabled.

Check your Primary Alias Another common reason for Auto Account Setup to fail is also related to your Microsoft Account configuration; Your Primary Alias.

When the Primary Alias isnt set to an outlook.com address or another domain from the list below, Auto Account Setup wont be able to find your mailbox.

Supported domains are; outlook.com hotmail.com live.com msn.com passport.com passport.net Most of the above domains also came with various country specific extensions (like hotmail.nl) just like outlook.com offers it today in some countries and regions.

You can verify and, if needed, change your Primary Alias by going to the Your info section of the Microsoft Account Management page and click on the Manage how you sing in to Microsoft link.

The first address listed in the overview should have (primary alias) behind it and should be from one of the aforementioned domains.

If this is not the case, select and address that is by pressing the Make primary link behind it.

If you dont have any addresses from a supported email domain added to your Microsoft Account, click the Add email link to add an outlook.com address to your Microsoft Account.

More info about that can be found in this Switch to an outlook address guide.

You may need to wait up to 2 hours for the change to be processed but after that, you can use Auto Account Setup with the email address of the Primary Alias to configure your Outlook.com account in Outlook.

Make sure Outlook is up-to-date It is always important to stay up-to-date with any version of Outlook (and other software too) but in the case of Outlook 2007 and Outlook 2010 some updates are required to be able to connect to Outlook.com.

For instructions to configure Windows Update to also update Outlook 2007 and Outlook 2010 see; Not getting Office updates via Windows Update.

After that you should check your build number of Outlook; Outlook 2007 Help- About Microsoft Office Outlook The version should be at least: 12.0.6680.5000 Outlook 2010 File- Help- About- Additional Version and Copyright Information The version should be at least: 14.0.7143.5000 About dialog of Outlook 2010 with version information.

The first number behind Microsoft Outlook 2010 is the one to look at.

Note: Outlook.com has dropped Exchange connection support for Outlook 2007 since October 31 2017.

Search Failing In Outlook 2017 For Mac